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FAQs

let's get'em answered

The Product


Our buttery soy wax candles are painstakingly created in the capital city of Delhi, India, while our magic holders are made in Calcutta, off the coast of the Bay of Bengal.

Yes! You can burn your candles without any guilt. No animals were harmed in the process of making these candles.

Because we're not just giving you a really awesome scented candle, but also adding a cool candle holder that can last really long and re-used in so many ways! Talk about value for money! And, of course, our candles can play music.

It's fashioned in the (finest quality) of paraffin waxes. Other materials we considered: soy wax (doesn't hold shape); glass (we're still experimenting with this and will only introduce a line once we're happy with it!)

Yes, write to us at customize@butterme.in

Great question! After a lot of experimenting and sniffing, we’re happy to report that our fragrances are just strong enough to colour your room with a range of floral, fruity and nutty scents, without overpowering your palate.

We’re working on this. (This will soon be available on our website). If you want a refill, you can write to us at refill@butterme.in. We also welcome feedback so that we can curate/customise the scent as per your preference.

The first time let your candle burn for at-least one hour. Don't ever burn your candle for longer than 3-4 hours. Always trim your wick by 1/4 inch before lighting your candle again (you can use a pair of dainty sharp scissors). Follow our IG page (butterme_india) for more tips!

Shipping and Returns


Not yet. But, we’re opening the doors for 2021 🤞🏻

Orders in India take between 5-7 working days.

We currently offer standard shipping (5-7 working days).

Shipping addresses can only be edited before the package is dispatched - which is typically within 48 hours of ordering. Write to us at shipping@butterme.in with your order number and we’ll make sure your candles reach you in the right place.

We accept returns within 7 days of the order reaching you. You can simply write to us at returns@butterme.in

Returns take 10-14 days to process.

Returns take 10-14 days to process.

ORDERS & PAYMENT


We accept visa, mastercard, etc. And, if you really must, we also offer COD upto Rs 2000.

No we don't for orders below Rs. 2000.

Yes, please! Reach out to us at buttermepartnerships.in and we'll get you hooked up.

ABOUT US


Butterme's all about re-discovering that spark. From romance to productivity, you can make everything special again, just by going that extra little mile. We give you the tools to celebrate everyday rituals, despite the world around you.

We felt that with the world going insane, everyone needed an excuse to feel good again. Not just on vacation, but everyday. When you see yourself taking that extra effort to make your date night special or getting your deadlines ticked off, you feel good. You're trying and that's all that matters.

We're so glad you asked! Head over to our official about us page and get to know us better. We'd also love to get to know you, so don't forget to leave us your deets here!

Follow the spark on Instagram, Facebook and Twitter. We love to feature product pictures taken by you lot, so don't be shy and send us what got.

Still left with questions?

drop us a note here or call us & we'll answer them!